Support

Fambee got a fact wrong

Open Ask Fam, then About us. Every fact Fambee has learned is listed there in plain language. Tap one to confirm it, correct it, or tell Fambee to forget it. Corrections take effect immediately and Fambee stops asking about anything you have already answered.

Connecting your inbox or calendar

Fambee reads email and calendar with read-only access, and only for the account you connect. Connect or disconnect at any time under Settings. If a connection stops working, disconnect and reconnect it first: that renews the authorization, which is the usual cause.

You can also revoke access directly from your Google account permissions or Microsoft account permissions. Disconnecting stops further access immediately.

Notifications

Fambee limits how often it can notify you, and that limit adapts: it backs off when notifications go unread and only earns more when they are useful to you. If you are getting too many, or too few, tell us at hello@getfambee.com and include what you were notified about.

Subscriptions and billing

Fambee is free to use with a monthly allowance of AI suggestions and chats. Fambee Pro lifts those limits, at $4.99 per month or $39.99 per year.

Subscriptions are billed through your Apple ID, not by us, so upgrades, cancellations and refund requests are handled in your Apple ID subscription settings. Cancelling stops the next renewal and you keep Pro until the end of the period you have paid for. For a refund, use Apple's report a problem page.

If you have paid and Pro has not activated, open Settings then Subscription and tap Restore purchases. If that does not resolve it, email us.

Deleting your account

Email privacy@getfambee.com from the address on your account and we will delete the account and all data associated with it. Deleting the app alone does not remove your data, and cancelling a subscription does not delete an account.

Privacy and security

Fambee never sends email or messages on your behalf, never deletes your email or calendar data, never sells your information, and never uses your family's data to train AI models. The full detail is in our Privacy Policy.

To report a security issue, email privacy@getfambee.comwith "security" in the subject line.